If you're traveling through Hartsfield-Jackson Atlanta International Airport (ATL) and need assistance, it's essential to know who to contact in case of an emergency. As one of the busiest airports in the world, ATL has a comprehensive system in place to ensure passenger safety and security. Here are 7 emergency contacts to keep handy when flying through Atlanta Airport:
1. Airport Emergency Services
In the event of a life-threatening emergency, dial 911 or contact the Airport Emergency Services team directly. They are trained to respond to medical emergencies, fires, and other critical situations.
- Phone: (404) 209-1700
- Email:
What to Expect
When you contact Airport Emergency Services, be prepared to provide your location and a brief description of the emergency. They will dispatch the necessary resources, including paramedics, firefighters, or police officers, to assist you.
2. Atlanta Police Department (APD) Airport Precinct
The APD Airport Precinct is responsible for maintaining law and order within the airport. If you're a victim of a crime or need assistance with a non-emergency situation, contact the APD.
- Phone: (404) 209-2120
- Email:
What to Expect
When you contact the APD Airport Precinct, be prepared to provide your location and a brief description of the incident. They will dispatch an officer to assist you and take a report.
3. Airport Operations Center (AOC)
The AOC is the central hub for airport operations, including airfield management, security, and customer service. If you have concerns about airport operations or need assistance with a non-emergency situation, contact the AOC.
- Phone: (404) 209-1700
- Email:
What to Expect
When you contact the AOC, be prepared to provide your location and a brief description of the issue. They will dispatch the necessary personnel to assist you and resolve the issue.
4. Transportation Security Administration (TSA)
The TSA is responsible for security screening at ATL. If you have concerns about security or need assistance with a non-emergency situation, contact the TSA.
- Phone: (404) 209-2121
- Email:
What to Expect
When you contact the TSA, be prepared to provide your location and a brief description of the issue. They will dispatch the necessary personnel to assist you and resolve the issue.
5. Airport Customer Service
Airport Customer Service is available to assist with non-emergency situations, including lost and found, airport information, and customer complaints.
- Phone: (404) 209-1700
- Email:
What to Expect
When you contact Airport Customer Service, be prepared to provide your location and a brief description of the issue. They will dispatch the necessary personnel to assist you and resolve the issue.
6. Medical Services
If you're experiencing a medical emergency, contact the Airport Medical Services team. They have trained medical professionals on site to provide assistance.
- Phone: (404) 209-1700
- Email:
What to Expect
When you contact Airport Medical Services, be prepared to provide your location and a brief description of the medical emergency. They will dispatch medical personnel to assist you.
7. Airport Chaplaincy
The Airport Chaplaincy provides spiritual support and counseling to passengers and employees. If you're experiencing a personal crisis or need emotional support, contact the Airport Chaplaincy.
- Phone: (404) 209-1700
- Email:
What to Expect
When you contact the Airport Chaplaincy, be prepared to provide your location and a brief description of the issue. They will dispatch a chaplain to provide emotional support and counseling.
We hope this article has provided you with valuable information about the emergency contacts at Atlanta Airport. Remember to stay safe and seek help if you need it.